- Online orders are available 24/7. Theron`s do however work on an order, payment, and delivery schedule that must be adhered to. The cut-off time for orders each week is on a Wednesday by 15h00.
- After we received your online order, the administration personnel will issue an invoice for the products you ordered and Whatsapp or e-mail it to you. PLEASE DO MAKE SURE THAT YOU HAVE FILLED IN THE CORRECT CELLPHONE NUMBER AND THE CORRECT E-MAIL ADDRESS NEEDED FOR COMMUNICATIONS WITH YOU.
- You will receive an invoice no later than 16h00 on a Thursday. Do make sure that you make payment straight away, as your order will only be deemed placed when the payment reflects in Theron`s bank account.
- Bank payments must reflect in Theron`s Bank Account no later than 13h00 on a Saturday.
- We will start manufacturing the products you ordered on a Monday, and deliveries are sent out from Tuesdays each week. We will communicate with you via Whatsapp when to be ready to receive your home delivery.
- A minimum combined order of 10kg is required before delivery will be considered.
- Delivery cost per person ordering = R50.
- It is important to note that the delivery area must be safe and accessible.
- If the delivery team find no-one home or in case access to the home or security estate is denied, the goods on order will return to Theron`s facility. It will then be the responsibility of the client to come and fetch the goods at 185 Charlotte Maxeke street Pretoria West 0183.
- No monies will be credited or paid back to the client in this instance.
- It remains the responsibility of the client to check the products received in the presence of the driver and to make sure all the products invoiced and paid for are handed over. By signing the invoice the client accepts the delivery as correct and fulfilled.
- No refunds will be made for products that are absent or off after the invoice was signed and/or after the delivery team left.
- No Cash on Delivery will be accepted.
- After we received your order via the website link, it will be generated and a Sales Order Invoice will be sent to you via the e-mail or WhatsApp info you provided. Please note the SOR-number on your invoice.
- Now it is time to pay for your order by direct transfer to Theron`s Business Banking Account.
- The bank account details will be on the invoice. PLEASE USE THE SOR-number as reference. We will start packing your order once payment reflects in our bank account.
- R 50 cancellation fee will be applicable if you cancel your order after the order has been generated.
- Areas we are delivering to:
North to and including
Pretoria-North , Akasia, Amandasig, Karenpark, Doornpoort, Annlin, Wonderboom, Magaliespark, Montana Park, & Sinoville.
East to and including
Arcadia, Sunnyside, Hatfield, Brooklyn, Groenkloof, Menlopark, Lynnwood, Menlyn, Garsfontein, Faerie Glen, Woodhill, Mooikloof, Silver Lakes, Elarduspark, Pierre van Rhyneveld, Olympys, & Moreletapark.
South to and including
Voortrekkerhoogte, Valhalla, Lyttleton, Zwartkop, Eldoraigne, Wierdapark, The Reeds, Rooihuiskraal, Centurion, Midstream & Irene.
West to and including
Pretoria-West, Wespark, Kwaggasrand, Danville, Booysens, Eloffsdal, Hermanstad, Claremont, Mayville, Mountain View, Suiderberg, Andeon.
Central to and including
Moot area, Gezina, Rietfontein, Riviera, Villieria, Waverley, Môregloed, Queenswood, Kilnerpark, Wonderboom Suid, East Lynne, Silverton, Meyerspark, Murryfield, La Montange, Val de Grace.