Terms and conditions for Theron`s Meat home deliveries

1. Online orders are available 24/7. Theron’s does, however, work on an order, payment, and delivery schedule that must be adhered to. The cut-off time for orders each week is on a Wednesday at 15h00. 
2. Upon receiving your online order, our dedicated administration team will promptly issue an invoice for the products you ordered. This invoice will be sent to you via WhatsApp or email. Please ensure that you have provided the correct cellphone number and email address for seamless communication. You will receive an invoice no later than 16h00 on a Thursday. Make sure you make payment immediately, as your order will only be deemed placed when the payment is reflected in Theron’s bank account. 
3. Bank payments must be reflected in Theron’s Bank Account no later than 13h00 on a Saturday. 
4. We will start manufacturing the products you ordered on a Monday, and deliveries are sent out on Tuesdays each week. We will communicate via WhatsApp when you are ready to receive your home delivery.
5. A minimum combined order value of R300 is required before delivery will be considered. This is to ensure that our delivery service remains cost-effective for both Theron’s and our customers. The delivery cost per person ordering is R60. This means that if multiple people from the same location place orders, the delivery cost will be shared among them. Rest assured, our delivery team prioritizes safety and accessibility. We will only deliver to areas that meet our safety standards, ensuring a secure and smooth delivery process for you. If the delivery team finds no one home or if access to the home or security estate is denied, the goods on order will return to Theron’s facility. In such cases, it will be the client’s responsibility to come and fetch the goods at 185 Charlotte Maxeke Street, Pretoria West 0183. No monies will be credited or paid back to the client.
6. It remains the client’s responsibility to check the products received in the presence of the driver and to make sure all the products invoiced and paid for are handed over. By signing the invoice, the client accepts the delivery as correct and fulfilled.
7. No refunds will be made for products absent or off after the invoice was signed and/or after the delivery team left.
8. No Cash on Delivery will be accepted.
9. After we receive your order via the website link, it will be generated, and a PROFORMA Invoice will be sent to you via e-mail or WhatsApp, with the information you provided. Please note the CLIENT REFERENCE NUMBER STARTING WITH AN X on your invoice.
   1. It is time to pay for your order by directly transferring it to Theron’s Business Banking Account.
   2. The bank account details will be on the invoice. PLEASE USE THE CLIENT REFERENCE NUMBER STARTING WITH AN X as a reference when making payment. We will start packing your order once payment is reflected in our bank account.
   3. A R60 cancellation fee will be applicable if you cancel your order after the order has been generated.

 

Areas we are delivering to:

North to and including

Pretoria-North, Akasia, Amandasig, Karenpark, Doornpoort, Annlin, Wonderboom, Magaliespark, Montana Park, & Sinoville.

East to and including

Arcadia, Sunnyside, Hatfield, Brooklyn, Groenkloof, Menlopark, Lynnwood, Menlyn, Garsfontein, Faerie Glen, Woodhill, Mooikloof, Silver Lakes, Elarduspark, Pierre van Rhyneveld, Olympys, & Moreletapark.

South to and including

Voortrekkerhoogte, Valhalla, Lyttleton, Zwartkop, Eldoraigne, Wierdapark, The Reeds, Rooihuiskraal, Centurion, Midstream & Irene.

West to and including

Pretoria-West, Wespark, Kwaggasrand, Danville, Booysens, Eloffsdal, Hermanstad, Claremont, Mayville, Mountain View, Suiderberg, Andeon.

Central to and including

Moot area, Gezina, Rietfontein, Riviera, Villieria, Waverley, Môregloed, Queenswood, Kilnerpark, Wonderboom Suid, East Lynne, Silverton, Meyerspark, Murryfield, La Montange, Val de Grace.